Terms of Service

1. Acceptance of Terms

By accessing or using ZennJob's services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Description of Service

ZennJob provides AI-powered resume building and career services, including:

• Resume content optimization and improvement suggestions
• Cover letter generation based on job postings
• Professional resume templates and formatting
• Career guidance and job search tools

3. User Accounts and Responsibilities

Account Creation

To access certain features, you must create an account. You are responsible for:

• Providing accurate and current information
• Maintaining the security of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

Acceptable Use

You agree not to:

• Submit false, misleading, or fraudulent information
• Use the service for any unlawful purpose
• Attempt to reverse engineer or copy our AI algorithms
• Interfere with or disrupt our services
• Create multiple accounts to circumvent limitations

4. Subscription and Billing

Free Services

We offer free access to basic resume improvement features with certain limitations.

Paid Subscriptions

• Billing: Subscriptions are billed in advance on a weekly or monthly basis
• Auto-Renewal: Subscriptions automatically renew unless cancelled
• Cancellation: You may cancel at any time through your account settings
• Refunds: We offer a 30-day money-back guarantee for annual subscriptions
• Price Changes: We will notify you 30 days in advance of any price changes

5. Intellectual Property

Your Content

You retain ownership of your resume content and personal information. By using our service, you grant us a limited license to process your content to provide our services.

Our Content

All content, features, and functionality of our service, including our AI algorithms, templates, and software, are owned by ZennJob and are protected by copyright, trademark, and other intellectual property laws.

6. AI-Generated Content and Accuracy

Our AI-powered suggestions are provided as assistance tools. You acknowledge that:

• AI suggestions may not be perfect or suitable for all situations
• You are responsible for reviewing and verifying all content before use
• We cannot guarantee job placement or interview success
• Final responsibility for your resume accuracy lies with you

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

8. Disclaimers and Warranties

Our services are provided "as is" without warranties of any kind. We disclaim all warranties, including:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Uninterrupted or error-free service
• Specific results or job placement outcomes

9. Limitation of Liability

To the maximum extent permitted by law, ZennJob shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services.

10. Indemnification

You agree to indemnify and hold harmless ZennJob from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of any rights of another party.

11. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or our business.

You may terminate your account at any time by contacting us or using the account deletion feature in your settings.

12. Governing Law and Disputes

These Terms are governed by the laws of the jurisdiction where ZennJob operates. Any disputes will be resolved through binding arbitration, except for claims that may be brought in small claims court.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the new Terms.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15. Contact Information

If you have questions about these Terms, please contact us:

• Contact Form: Use our contact page
• Email: legal@zennjob.com