Privacy Policy

1. Introduction

ZennJob ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered resume building and career services.

2. Information We Collect

Information You Provide

• Account Information: Email address, name, and password when you create an account
• Resume Content: Personal information, work experience, education, skills, and other resume details you upload or input
• Job Information: Job URLs and descriptions you provide for cover letter generation
• Communication: Messages you send through our contact forms or support channels

Automatically Collected Information

• Usage Analytics: How you interact with our services (via Google Analytics and Vercel Analytics)
• Technical Information: IP address, browser type, device information, and access times
• Performance Data: Service usage patterns to improve our AI algorithms

3. How We Use Your Information

• Service Delivery: Process your resumes through AI to provide improvements and generate cover letters
• Account Management: Maintain your account and provide customer support
• Communication: Send service-related notifications and respond to your inquiries
• Improvement: Analyze usage patterns to enhance our AI models and user experience
• Legal Compliance: Meet legal obligations and protect our rights

4. AI Processing and Third-Party Services

We use OpenAI's GPT models to process your resume content and generate improvements. Your data is sent to OpenAI for processing according to their usage policies. We also use the following services:

• Clerk: Authentication and user management
• Resend: Email delivery for notifications and support
• Vercel: Hosting and analytics
• Google Analytics: Website usage analytics

5. Data Storage and Security

Your resume data is stored locally in your browser and processed through our secure API endpoints. We implement industry-standard security measures including:

• Encryption in transit (HTTPS/TLS)
• Secure authentication through Clerk
• Regular security assessments
• Limited data retention periods

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in these circumstances:

• With Your Consent: When you explicitly authorize sharing
• Service Providers: With trusted third-party services that help us operate (OpenAI, Clerk, etc.)
• Legal Requirements: When required by law or to protect our rights
• Business Transfer: In case of merger, acquisition, or sale of assets

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Export your resume data
• Opt-out: Unsubscribe from marketing communications

8. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. Resume data stored locally in your browser can be deleted at any time by clearing browser data.

9. International Data Transfers

Our services are hosted on Vercel's global infrastructure. Your data may be processed in countries other than your residence, but we ensure appropriate safeguards are in place.

10. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16.

11. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Contact Form: Use our contact page
• Email: privacy@zennjob.com